Quality Management
Manage quality inspections in Business Central across purchasing, production, assembly, and warehouse processes.
Quality Management (QM) is a quality inspection application for Business Central. QM features can help you maintain product quality standards by creating inspections at key points in your purchasing, production, assembly, and warehouse management processes.
Key capabilities
QM features offer a range of benefits.
Create inspections automatically: Automatically generate quality inspections when you receive purchase orders, post production and assembly output, or process warehouse movements.
Create inspections manually: Create quality inspections on-demand for reactive scenarios.
Create inspections on a schedule: Create periodic quality inspections using job queues.
Use templates for inspections: Use predefined quality inspection templates with customizable measurements and pass/fail criteria.
Block noncompliant lots: Automatically block inventory lots based on quality inspection results.
Integrate workflows: Configure automated responses to inspection results using workflows.
Handle noncompliant items: Use features for processing noncompliant items. For example, you can automatically move items to quarantine bins, make negative adjustments for disposal, transfer orders to different locations, and create purchase returns to vendors.
Integrate with your warehouse: Full support for locations with and without warehouse handling.
Quality Management Role Centre
The Role Centre has specific tiles showing Quality Inspections. It also has a QM Demo Tour, taking you through the primary screens with demo/sample data you can import.

2026 Release Wave 1: Quality Management Introduction
Discover how the new QM capabilities in Business Central help organizations ensure compliance, improve product quality, and automate inspection workflows. This video walks through real‑world scenarios—from receiving goods to managing non‑conformance—and demonstrates how to configure tests, templates, and rules.
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