> For the complete documentation index, see [llms.txt](https://kb.bevica.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://kb.bevica.com/documentation/guides/paid-reserves-and-fine-wine/withdrawing_paid_reserves.md).

# Withdrawing Paid Reserves

Withdraw Paid Reserves back into available stock for delivery or sale.

{% hint style="info" %}
Bevica Fine Wine is a separate extension. Please contact your system administrator or your TVision contact if you would like further information or would like to install Bevica Fine Wine.
{% endhint %}

**Sales Orders** are used to manage withdrawing a customer's paid reserves, with Bevica calculating Duty & VAT where necessary. Once posted, the Paid Reserve record is updated and **Paid Reserve Entries** created to keep a full movement audit.

{% hint style="warning" %}
**Prerequisites**

Set up inventory, purchase and sales processing.

Set up paid reserves.
{% endhint %}

### Withdrawing Paid Reserves

Paid Reserve are withdrawn using a sales order.

1. In the ![Search (Tell me) icon](https://2932934759-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfUgpGDVvyqBWVvwVIy9a%2Fuploads%2Fgit-blob-d08791d5454211f4ad6c103dcb698478e14f0cc7%2FBFuf28fETwia_n7HXTb9wp0nhfki0O5uAw.png?alt=media) button, search for **Sales Orders.**
2. Once the page is open, create a new order.

Select the **Customer No.** as normal. Then, make sure the **Location Code** reflects where the goods are currently stored and the **Ship-to** set to the correct duty status.

Then, to withdraw paid reserve quantities:

1. Select **Prepare** on the document ribbon and **Get Paid Reserves to Withdraw.**
2. The **Paid Reserve Selection** page opens and displays the paid reserves available to be withdrawn on this sales order.
3. Find or search for the Paid Reserve records you want to withdraw and enter the required **Quantity** to withdraw.
4. Click OK to copy the line(s) back onto the **Sale Order**.

{% hint style="info" %}
Note

Multiple lines can be selected by clicking the Paid Reserve No. column's **Show more Options** and after marking multiple lines clicking **Autofill Quantity Selected** on the page ribbon.
{% endhint %}

{% hint style="info" %}
Note

Where you need to withdraw a bottle but all the paid reserves are held in cases you'll first need to post a **Paid Reserve Journal** splitting a paid reserve record. See [Splitting Paid Reserves](/documentation/guides/paid-reserves-and-fine-wine/splitting_paid_reserves.md).
{% endhint %}

The sales line is linked via Reservations and the Paid Reserve No. field on the sales line to the Paid Reserve record.

Where you are withdrawing a Duty Free paid reserve to a Duty Paid Ship-to Address, Bevica will automatically create two additional lines. One to charge the customer Duty (+VAT on Duty) and a second full VAT line based on the value of the goods calculated from the paid reserve's **Unit Price** value.

Other, non-withdrawal, item lines can be added to the order, i.e., Admin fee, Delivery charge, but to keep sales orders simple, it is recommended you don't add additional non-withdrawal stock lines to the order.

{% hint style="info" %}
Note

Where a Duty Free Paid Reserve is being delivered Duty Paid, on Shipment, Bevica will replenish the paid reserve to Duty Paid accruing for duty.
{% endhint %}

To complete the withdrawal, **Release** the order. Then when ready, **Post** the order, this will create standard order posting records plus additional Paid Reserve postings.

Records will be created in the following areas:

* Posted Sales Shipment & Posted Sales Invoice
* Customer Ledger Entry & Detailed Cust. Ledger Entry
* GL Entry
* VAT Entry
* Item Ledger Entries & Value Entry
* Paid Reserve Entry


---

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