Copilot - AI in Business Central
Understand Copilot and AI features in Business Central, including security, privacy, built-in capabilities, and current Microsoft guidance.
Copilot in Microsoft Dynamics 365 Business Central brings AI into everyday ERP work. It is built into Business Central, so users can find information, understand data, generate insights, and complete tasks faster.
Copilot reduces friction. Users do not need to remember where information lives, how reports are structured, or which steps complete a process. They stay in the flow of work while Copilot assists, suggests, and explains, while still respecting Business Central permissions and security.
Copilot capabilities span finance, inventory, supply chain, sales, and operations. They are available to Business Central online users as part of the standard licence.
Why Copilot Matters
Copilot amplifies the value of Business Central by:
Reducing manual work and operational friction
Increasing ERP adoption across roles and teams
Making insight and analysis accessible without specialist skills
Supporting scalable growth without increasing headcount
Copilot does not replace users. It works with them, making Business Central more intuitive and efficient for drinks businesses.
Built‑in Security, Privacy, and Governance
Copilot is designed for enterprise use and works within Microsoft’s Responsible AI framework.
Key principles include:
Copilot only accesses data the user already has permission to see
Prompts and business data are not used to train AI models without consent
Data handling follows Microsoft security, privacy, and compliance standards
This allows teams to use AI inside Business Central with confidence, without exporting data to unmanaged tools.
Copilot and agent capabilities
AI capabilities are evolving quickly. New features arrive in each release wave. Use the Microsoft guidance below for the latest features and availability.
Some features may be in preview.
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