> For the complete documentation index, see [llms.txt](https://kb.bevica.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://kb.bevica.com/bevica-select/faqs/email-sales-invoices-and-credit-memos.md).

# Email sales invoices and credit memos

Send or resend posted sales invoices and credit memos by email.

Sending documents from inside Business Central keeps an audit trail. It also uses your configured layouts.

### Before you start

* Confirm the customer has a usable email address.
* Confirm outgoing email is set up in Business Central.
  * Search **Email Accounts**.
  * Search **Email Scenario Assignment**.

For layout and address control, see [Customer and Vendor Facing Outputs](/documentation/guides/setup-and-configuration/importing_customer-_vendor_and_item_data-1.md).

### Send a posted sales invoice

1. Search for **Posted Sales Invoices**.
2. Open the invoice.
3. Select **Send** or **Print/Send**.
4. Select **Email**.
5. Review recipients and message.
6. Send.

### Resend a posted invoice

Use the same steps as above.

### Send a posted sales credit memo

1. Search for **Posted Sales Credit Memos**.
2. Open the credit memo.
3. Select **Send** or **Print/Send**.
4. Select **Email**.

### Troubleshooting

* Check **Email Outbox** for stuck messages.
* Check **Sent Emails** for confirmation.
* If the wrong layout is used, check **Report Selections** and **Document Layouts**.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://kb.bevica.com/bevica-select/faqs/email-sales-invoices-and-credit-memos.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
